About
Durham Auto Fix was founded with a simple yet powerful mission: to provide reliable, high-quality auto repair services with honesty, transparency, and a customer-first approach. Established in 2008, our shop has grown into a trusted name in Durham, NC, by consistently delivering expert vehicle care with integrity and professionalism. We understand that a well-maintained vehicle is essential for daily life, and we are committed to keeping our customers safe on the road with dependable repairs and exceptional service.
Our business was built on core values of trust, quality workmanship, and community service. We take pride in forming long-lasting relationships with our customers—whether you’re a first-time visitor or a loyal client, we treat every vehicle with the same level of care and attention. Our experienced technicians work closely with customers to ensure they understand their vehicle’s needs, providing clear explanations and honest recommendations without unnecessary upsells.
At Durham Auto Fix, we’re more than just a repair shop—we’re a part of the Durham community. Through dedicated service and a customer-centric approach, we strive to make auto care stress-free, affordable, and accessible for everyone. Whether it’s routine maintenance, complex repairs, or expert diagnostics, you can trust us to get the job done right. Visit us today and experience the Durham Auto Fix difference!
Mission
At Durham Auto Fix, our mission is to provide honest, high-quality auto repair services that keep our customers safe and their vehicles running smoothly. We are committed to delivering expert craftsmanship, transparent communication, and fair pricing, ensuring that every customer feels valued and informed. By combining skilled technicians, state-of-the-art equipment, and a customer-first approach, we aim to make auto care a hassle-free and trustworthy experience. Our goal is not just to fix cars but to build lasting relationships based on reliability, integrity, and exceptional service.
Vision
Our vision is to become the most trusted and customer-focused auto repair shop in Durham, NC, known for excellence, reliability, and community-driven service. We strive to set new standards in automotive care by continuously improving our skills, embracing the latest technology, and fostering long-term relationships with our customers. Our goal is to create a repair shop where honesty and quality go hand in hand, ensuring every driver who walks through our doors feels confident and cared for. Through dedication, innovation, and a commitment to excellence, we aim to make auto repair a seamless and stress-free experience for all.
Values
- Honesty & Transparency
- Quality Workmanship
- Customer-Centered Service
- Integrity & Trust
- Commitment to Excellence
- Community Engagement